What is the purpose of an Employee Assistance Program (EAP)?

The purpose of an Employee Assistance Program (EAP) is specifically to support employees who are facing personal issues that may affect their work performance, wellbeing, or mental health. These programs typically offer resources such as counseling services, mental health education, and crisis intervention. This is crucial in maintaining a productive workplace, as personal problems can significantly impact an employee's job performance and overall morale.

EAPs are designed to provide confidential support, allowing employees to seek help for various issues such as stress, addiction, family problems, or mental health concerns without fear of stigmatization. This proactive approach benefits both the employees and the organization by helping to ensure a healthier, more engaged workforce.

In contrast, other options like training for new employees, managing health benefits, or overseeing performance reviews do not align with the primary mission of EAPs, which is centered on addressing personal challenges rather than administrative or training functions.